Europa Casino Overview
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In the hugely competitive world of online casinos, it is an impressive thing to stand the test of time. Europa Casino has managed to stay exciting and relevant, and made some major improvements along the way. One such upgrade was the switch to the Malta Gaming Authority (MGA) for its licensing and regulation. Not only is Malta a trusted jurisdiction with robust protocols, but an MGA license allows Europa Casino to serve players in Canada.
The team behind the casino have focused their energies on providing a well-curated selection of high-quality games, so while it is not the biggest collection out there it is certainly one of the better ones. Where Europa really stand out from the competition is their promotional offers, which are both frequent and generous. They also offer a traditional tiered VIP scheme and comp points.
The content may be excellent, but the layout leaves a little to be desired. The Europa site looks somewhat dated and cluttered compared to more modern casinos. The pages can also be rather slow to respond. Don’t be put off by the initial impression, in fact the navigation is very straightforward. When testing the site, we found that these slight issues had no negative impact on our experience.
Europa Casino Bonus & Free Spins
One of the biggest reasons to recommend this site is the scope and variety of the Europa Casino bonus offers. Compared to other Canadian casino bonuses, the value is above average.
New players are treated to a fairly modest match bonus for their first two deposits, worth up to $600, divided up as follows:
- 1st deposit: 100% match up to $100
- 2nd deposit: 60% match up to $500
This initial bonus is not the flashiest, but Europa Casino has a lot more up its sleeve. Every single month for a year after signing up, players can claim a 100% deposit match bonus up to $100 – so that’s potentially $1200 in bonus money for the first year.
The terms of the welcome and monthly deposit match bonus are fairly straightforward – 30x wagering requirement and a minimum $20 deposit.
Bonus Codes
To claim the monthly bonus, players must use the promo code XM5YTB3.
Frequent players are rewarded with a weekly loyalty bonus starting at $25. This amount increases up to $250 for top-tier VIP members. The weekly bonus is unlocked by depositing and playing a minimum amount, and wagering on the bonus is 25x.
Free Spins
Slots fans have a chance to claim Europa Casino free spins every Tuesday. For every $20 you deposit in separate transactions, you will get 20 free spins on these slots:
- Frankie Dettori’s Magic Seven
- White King
- Selfie Elfie
- Jackpot Giant
- Halloween Fortune
- Halloween Fortune 2
The maximum number of free spins you can claim is 60, and the wagering on winnings is 50x. If you pick only one day of the week to play, make it Tuesday.
At this time there is not a Europa Casino no deposit bonus on display, but the casino may offer them to players at their discretion from time to time. Active players can receive $50 for referring a friend, so long as the friend actually signs up and makes a deposit.
Europa Casino Games & Slots
The casino games selection at Europa is relatively small, but the games available are good. It used to be that Playtech provided all the content, but the site has branched out to include other games studios like Microgaming, Quickspin and Betsoft. The strongest categories are slots, jackpots and live casino.
The library contains more than 700 slot titles, around 60 of which are jackpot games. Many of the progressive slots have jackpots of over a million dollars, including Playtech’s full range of classic Batman games such as Joker Jewels and Catwoman Cash. All slots, including jackpots, can be accessed in free demo version as well as a real money game.
The other main category are the live dealer casino games. 60+ tables, all from Playtech, offer a range of roulette, blackjack with varying table limits, Casino Hold’em poker, baccarat and some assorted extras. Unlike many sites, Europa Casino gives you the chance to sit in at the table and view the live feed before deciding if you want to join or not.
Games all open in a new window, so it is easy to click in and out of them without losing the page that you were on. There is also a search function when you select ‘all games’ that allows you to sort the collection by type, game provider, number of paylines and by special features. This last one is especially useful – for example, if you want to find a game that has free spins bonus rounds, simply select the box and below you will see all the games with that feature.
Europa Mobile Casino & App
You might want to choose some other platform if you are looking for a mobile casino. In keeping with the design of many older casinos, Europa has an optional PC software suite for download. This could be considered obsolete for some, but it does offer an alternative way to play for those who prefer it. The site has not provided a Europa Casino app equivalent for mobile users.
The lack of an app is unfortunate, since the site itself is not as well-optimized for mobile as it could be. While the majority of the games are accessible and can be played on mobile, the layout of the site is less user-friendly than the PC version.
Certain features, such as free demo mode, are difficult to access on the mobile site. Overall the mobile version is adequate, but with so many competitors that are excellent we were slightly disappointed with this aspect of the casino. Hopefully mobile will get a revamp soon.
Deposit & Withdrawal Methods at Europa Casino
Europa Casino support a large number of payment providers, and Canadian players are certain to find one in the list that suits their needs.
Some of the payment options available are exclusively for the Canadian market, and CAD is one of the site’s supported currencies. To make a deposit, choose from one of the following methods:
- Visa/Mastercard/Maestro
- Interac e-Transfer
- InstaDebit
- MuchBetter
- iDebit
- Instant Banking
- ecoPayz
- Paysafecard
- Neosurf Canada
- Astropay Card
Crediting your account is simple and fast, just click the ‘cashier’ button and select the method you would like to use and the amount. The payment portal will open in a new secure window, where you can follow the on-screen instructions. Deposits are free, although some methods such as instant banking may charge a transaction fee. The minimum amount per deposit is $10.
To make a Europa Casino withdrawal, you first need to have used that same method to make a deposit. Available methods are indicated in the cashier section. Europa Casino have a minimum withdrawal of $20, and a maximum of $20,000 per month. This is not the fastest of casinos for withdrawals, and the site only guarantees that transactions will be processed within five working days. In order to speed up withdrawals, it is recommended to verify your account upon signup.
Europa Casino Support & Security
The support team at Europa Casino can be contacted in a number of ways – email support@europacasino.com, call the international phone number (UK) or use the live chat function.
Unfortunately for Canadian players, the support agents keep UK time, and are not available between midnight and 6am GMT. If you are living in Vancouver, this means that there are no live agents working in the evenings from 5pm to 11pm. Even so, emails will be answered as soon as possible, and there is a fairly comprehensive FAQ section covering most minor inquiries.
The MGA license is a guarantee of the site’s security credentials. All personal and financial data is protected by industry-standard encryption protocols. Additionally, Europa publishes its monthly audited RTP and is affiliated with the Independent Betting Adjudication Service, a dispute resolution organization that supports players should the internal complaints procedure fall short of expectations.
Final Thoughts on Europa Casino
We have found Europa Casino to be a reliable and safe site for Canadians, with a decent selection of games and lots of promotions to keep players interested. Offering players plenty of local payment options and a high RTP especially at the live tables, Europa is an example of substance over style.
We would like to see more work go into the site design, in particular the mobile version. A 24-hour live chat service would also be a welcome addition. But aside from these minor criticisms, we can confidently recommend giving Europa a spin.
14/10/2021